Shipping policy
🚚 Twomoodles Shipping Info
We currently ship all our goodies with Australia Post – they’ve been great at getting our treats to your doorstep safely.
🐾 Fast Dispatch
We work hard to get your order packed and on its way within 24 hours of receiving it (yep, we’re quick!).
🦴 Personalised Items
Need a little extra time to get that pawsonal touch just right—please allow 3–5 days for personalised products.
📦 Order Updates
You’ll get an order confirmation once we receive your order, and a shipping confirmation with tracking once it’s on the move.
📍 Flat Rate Shipping
We charge a flat rate of $11.50 which you’ll see at checkout. All parcels come with tracking and Authority to Leave, so no need to be home when it arrives.
📬 Click & Collect
Local legend? You can also Click and Collect—easy peasy!
🏡 Safe Spot Required
Please make sure there’s a safe spot for your parcel to be left. Twomoodles can’t take responsibility for packages lost in transit.